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Terms and Conditions

Please read these terms carefully before using our services

24/7 Emergency Service

Agreement to Terms

By accessing or using Las Vegas Pro Plumbing's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not use our services.

Service Terms

By using our plumbing services, you agree to:

  • Provide accurate and complete information about your plumbing needs
  • Grant access to your property as needed to perform services
  • Pay for services according to agreed-upon rates and terms
  • Comply with all reasonable safety requirements

Scheduling and Cancellations

We strive to provide timely service according to scheduled appointments. Please note:

  • 24-hour notice is required for appointment cancellations
  • Late cancellations may incur a service fee
  • Emergency services are available 24/7 at standard rates

Pricing and Payment

Our pricing policies include:

  • Upfront pricing for standard services
  • Additional charges for emergency or after-hours service
  • Payment is due upon completion of service
  • Accepted payment methods include credit cards, cash, and checks

Warranties and Guarantees

We stand behind our work with the following guarantees:

  • 90-day warranty on parts and labor
  • Manufacturer warranties on installed equipment
  • Satisfaction guarantee on all services

Liability

While we take every precaution to protect your property:

  • We maintain comprehensive liability insurance
  • We are not responsible for pre-existing conditions
  • Property access authorization is required before work begins

Service Area

We provide service throughout the Las Vegas Valley, including Las Vegas, North Las Vegas, Henderson, and surrounding areas. Additional travel charges may apply for locations outside our primary service area.

Dispute Resolution

In the event of a dispute:

  • Contact us first to resolve any issues
  • All disputes will be governed by Nevada law
  • Mediation may be required before legal action

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of updated terms.

Contact Information

For questions about these terms, please contact us:

Last updated: February 9, 2025